pdrsurvey 

HUD USER needs your feedback. Please help us improve the research products offered by HUD’s Office of Policy Development and Research (PD&R) by completing our short customer satisfaction questionnaire. Your responses will help us better target our products and services to meet your needs.

You can also download the survey and fax the completed form back to HUD USER at 1-877-636-7405. Pdf Version

The survey will take, at most, two minutes of your time.

Your responses will be kept strictly confidential and presented in aggregate only.

We would like your overall impression of ALL PD&R products.

Q1a.

How satisfied are you with the overall quality of research products from PD&R?

Not at all satisfied       Extremely satisfied Don’t know

Q1b.

How satisfied are you with the overall usefulness of research products from PD&R?

Not at all satisfied       Extremely satisfied Don’t know

Q1c.

How can we make research products from PD&R more useful to you? (limit 240 chars)

  
Thank you for your feedback about PD&R products generally. Now we would like your opinion on SPECIFIC kinds of products.

First, please tell us about publications and reports from PD&R.

Q2.

Have you read, downloaded, or ordered reports from PD&R?

    Yes
     No

Q2a.

Please indicate your level of satisfaction with each of these statements about PD&R reports:

  Not at all satisfied Extremely satisfied Don’t know
    1          2  3          4          5           
Quality of PD&R reports
Level of detail in PD&R reports
Topics covered by PD&R reports
Usefulness of PD&R reports
Organization of PD&R reports
Clarity of the information
Ease of finding PD&R reports on the website

Q2b.

Please indicate your level of agreement with each of these statements about PD&R reports:

  Strongly Disagree Strongly Agree Don’t know   N/A
    1          2  3          4          5           
PD&R reports covers timely topics
The reports from PD&R are well written
PD&R reports employ valid research methods
If you would like to provide feedback regarding any publications that you read, please add it to the comments section at the conclusion of this survey.

Next, tell us about data sets from PD&R.

Q3.

Have you used, downloaded, or ordered data sets from PD&R?

    Yes
     No

Q3a.

Please indicate your level of satisfaction with each of these statements about PD&R data sets:

  Not at all satisfied Extremely satisfied Don’t know
    1          2  3          4          5           
Quality of PD&R data sets
Usefulness of PD&R data sets
Ease of finding data sets on the website
Available data set formats
Accuracy of data

Q3b.

Please indicate your level of agreement with each of these statements about PD&R data sets:

  Strongly Disagree Strongly Agree Don’t know   N/A
    1          2  3          4          5           
The data sets are timely
Data from PD&R is credible

Finally, please tell us about periodicals and newsletters from PD&R.

Q4.

Have you read, downloaded, or ordered ResearchWorks, U.S. Housing Market Conditions, Cityscape, or Breakthroughs from PD&R?

    Yes
     No

Q4a.

Which of the following periodicals do you read?

     ResearchWorks
     U.S. Housing Market Conditions
     Cityscape
     Breakthroughs

Q4b.

Please indicate your level of satisfaction with each of these statements about periodicals and newsletters from PD&R:

  Not at all satisfied Extremely satisfied Don’t know
    1          2  3          4          5           
Topics covered by PD&R periodicals and newsletters
Clarity of the information

Q4c.

Please indicate your level of agreement with each of these statements about periodicals and newsletters from PD&R:

  Strongly Disagree Strongly Agree Don’t know   N/A
    1          2  3          4          5           
PD&R periodicals and newsletters are timely
PD&R periodicals and newsletters are well written
If you would like to provide feedback regarding any periodicals that you read, please add it to the comments section at the conclusion of this survey.
Please tell us about yourself.

Q5.

Which of the following research topic areas interest you? (check all that apply)

     Affordable housing
     Economic & housing market reports
     Building/Construction technology and methods
     Housing finance
     Public/Assisted housing research
     Community development issues
     GIS resources
     Evaluation of government programs
     Other     Please Specify

Q6.

How often do you order/download publications, periodicals or data sets from HUD USER?

     2 or more times per month
     Once a month
     2-3 times a year
     Only once
     Never
     Other     Please Specify

Q7.

Typically, how do you use the information on the HUD USER Website? (select all that apply)

     For reference
     For research
     To provide data to others
     To make decisions and/or set policy
     For personal interest
     To grow my business
     Other      Please Specify

Q8.

What other websites do you normally use to get information in your field? (limit 240 chars)

  

Q9.

For statistical purposes only, what is your main work affiliation?

     Federal Government
     State/Local Government
     Researcher/Academic/Student
     Consultant
     Trade/Professional Organizations
     Builder/Developer/Architect
     Housing Advocate
     Faith-Based Organization
     Real Estate/Mortgage Industry
     Other     Please Specify

Q10.

For statistical use only, what is your gender?

     Male
     Female

Q11.

When looking for housing-related research in the future, how likely are you to return to HUD USER?

     Very Likely
     Probably
     Not sure
     Unlikely
     Definitely not

Q12.

Would you like to provide feedback about specific reports, datasets, newsletters or other PD&R product? Or want to share any thoughts on how we can improve? Please do so in the space below.

  
 

Thank you for providing your opinions and insight.

If you have any questions or concerns about this survey, please email PD&R at webmaster@huduser.org.

 
OMB control number 2535-0116
(EXPIRATION DATE: 2/29/2012)
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HUD USER Survey Hotline: 1-877-519-4693