State of California	State of California	State of California	State of California	State of California	State of California
Black/White Rental	Black/White Sales	Hispanic/non-Hispanic White Rental	Hispanic/non-Hispanic White Sales	Asian/White Rental	Asian/White Sales
Consistent adverse treatment against black renters:	Consistent adverse treatment against black homebuyers:	Consistent adverse treatment against Hispanic renters:	Consistent adverse treatment against Hispanic homebuyers:	Consistent adverse treatment against Asian renters:	Consistent adverse treatment against Asian homebuyers:
20.4 percent	10.5 percent	24.0 percent	16.2 percent	22.5 percent	19.8 percent
(+/- 4.6; N=202)	(+/- 3.6; N=192)	(+/- 4.0; n=302)	(+/- 3.5; N=297)	(+/- 4.1; N=280)	(+/- 4.1; N=249)
Primary types of adverse treatment against prospective black renters relative to whites:	Primary types of adverse treatment against prospective black homebuyers relative to whites:	Primary types of adverse treatment against prospective Hispanic renters relative to non-Hispanic (n-H) whites:	Primary types of adverse treatment against prospective Hispanic homebuyers relative to non-Hispanic (n-H) whites:	Primary types of adverse treatment against prospective Asian renters relative to whites:	Primary types of adverse treatment against prospective Asian homebuyers relative to whites:
Availability. Blacks were less likely to be told the advertised unit was available than whites.	Availability: Blacks were more likely to be told about less available units than whites.	Availability:Hispanics were told the advertised unit was not available more often than comparable n-H whites.	Availability: Hispanics were less likely to be told similar units were available than comparable n-H whites.	No individual measure was statistically significant.	Availability: Asians were less likely to be told about similar available units than whites.
Availability. Blacks were more likely to be recommended less units than whites.	Steering: Blacks were more likely to be recommended units in less-percentage white neighborhoods than whites.	Availability:Hispanics were more often told about less units available than comparable n-H whites.	Steering: Hispanics were more likely to be shown units in less percent white neighborhoods than comparable n-H whites.		Availability: Asians were less likely to be recommended as many units as whites.
	Financing Assistance: Blacks were less likely to be offered help with financing than whites.		Financing Assistance: Hispanics were less likely to be offered help with financing than comparable whites.		Inspection: Asians were less likely to be shown the available unit as whites.
	Financing Assistance: Blacks were less likely to be pre-qualified by the agent than whites.		Financing Assistance: Hispanics were less likely to be pre-qualified by the agent than comparable whites.		Inspection: Asians were less likely to be shown other units than whites.
	Encouragement: Blacks were less likely to be told they were qualified to purchase a home than whites.		Financing Assistance: Hispanics were less likely to be recommended a lender than comparable whites.		Inspection: Asians were less likely to be shown as many units as whites.
					Financing Assistance: Asians were less likely to be offered assistance with financing as whites.
					Financing Assistance: Asians were less likely to be prequalified by the agent as whites.
					Encouragement: Asians were more likely to be told that prequalification was required to see units.
					Availability: Asians were less likely to be told they were qualified to purchase a unit than comparable whites.
Primary types of adverse treatment against prospective white renters relative to blacks:	Primary types of adverse treatment against prospective white homebuyers relative to blacks:	Primary types of adverse treatment against prospective non-Hispanic White renters relative to Hispanics:	Primary types of adverse treatment against prospective non-Hispanic White homebuyers relative to Hispanics:	Primary types of adverse treatment against prospective white renters relative to Asians:	Primary types of adverse treatment against prospective white homebuyers relative to Asians:
Encouragement: Whites were more likely to be told an application fee was required.	Encouragement:Whites were more likely to be told that pre-qualification was required before inspecting units than blacks.	No individual measure was statistically significant.	Availability: Non-Hispanic whites were less likely to be told the advertised units was available as Hispanic homebuyers	Encouragement: Whites were more likely to be told a credit check was required.	No individual measure was statistically significant.
	Encouragement:Whites were less likely to be asked about making arrangements for future contact than blacks.		Inspection: Non-Hispanic whites were less likely to be able to inspect the advertised unit as Hispanic homebuyers
			Encouragement: Non-Hispanic whites were more often required to be pre-qualified before being allowed to inspect units.