Assessment of the Usefulness of the Products of the Office of Policy Development and Research (June 2001, 192 p.)
Each year PD&R releases an average of 60 publications, many of which
PD&R disseminates on an ongoing basis. Currently PD&R's information
clearinghouse, HUD USER, serves more than 17,000 active customers. The
public can request PD&R's archived and latest reports, newsletters,
data sets, and brochures by contacting the clearinghouse through its 1-800
toll-free line, mail, fax, or the Internet. Available publications cover
topics such as homelessness, youth intervention, fair housing, public housing,
crime issues, community development, FHA programs, building technology,
and affordable housing.
HUD's Fiscal Year 2001 Annual Performance Plan set objectives to ensure
HUD's leadership in housing and urban research and policy development nationwide.
As HUD's research and policy development office, PD&R contracted with
Aspen Systems Corporation to develop a report that is the first of its
type, that ascertains the usefulness of PD&R publications released
between January 1995 and October 2000. Three areas were examined:
- Circulation of publications through PD&R's information clearinghouse and Internet site.
- Use of PD&R documents for journal article development.
- Customer satisfaction with PD&R publications as determined through brief, informal discussions.
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